Shipping & Returns
Your order will deliver within 5-7 business days. Should you wish to receive expedited shipping, please select 2-day shipping upon checkout, which is available at an extra cost.
Kevynaucoin.com offers worldwide shipping.
|ship method||cost||SHIP TIMEFRAME|
$49.99 and under
|$5.95||5-7 Business Days|
$50.00 and up
|Free||5-7 Business Days|
|2nd Day||$15.00||2-3 Business Days|
|Overnight||$25.00||1-2 Business Days|
Kevyn Aucoin Beauty online orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. 2nd day and Overnight orders placed by 1PM ET will be processed and shipped the same day, depending on product availability. Please note 2nd Day and Overnight orders may require a signature upon delivery. We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.
|ship method||ship timeframe||SHIP TIMEFRAME|
International orders are delivered up to 14 business days of the order's ship date.
Please note that items shipped outside the United States may be subject to import duties, taxes, and charges which are not included in the total cost of this order. These additional charges will not be covered by Kevyn Aucoin Beauty. Please allow up to 14 business days for delivery.
To return/exchange a Kevynaucoin.com purchase within 30 days of purchase: Please contact our Customer Service Department at firstname.lastname@example.org or (888) 367-1319. Returns are only accepted for products that are in new or gently used condition. Upon customer service approval, we will provide you with a return authorization number as well as shipping instructions for your return package. Refunds and exchanges are subject to company approval.
Shipping, handling charges are not refundable.
Unfortunately we cannot accept returns for products that have not been purchased at Kevynaucoin.com.